Choosing the Right Residential Air Conditioning and Heating Company

When an air conditioner or furnace goes out, the resulting lack of temperature control leads most people to make hasty decisions about what air conditioning and heating company like cooling and heating in Phoenix they hire. In most cases, the simple fact that air conditioning contractors are licensed, bonded and insured is enough to make most people feel comfortable about hiring them. But there are some other crucial indicators that also distinguish a reputable heating and air conditioning company from one that isn’t. Below, we list six indications that a residential air conditioning contractor isn’t the best choice for heating and air-conditioning replacement, even if the contractor is licensed, bonded and insured.

They Discourage you from Purchasing Energy Efficient Equipment

With the proliferation of the green movement, most people are aware of how energy air conditioners can significantly lower their utility bills. If you encounter a company that discourages you from purchasing an energy efficient air conditioner, there are probably two reasons behind the discouragement: the company doesn’t have a contract with an energy efficient air conditioner manufacturer and it doesn’t keep its technicians up to date on the latest forms of air conditioning technology.

They Offer Extremely Low Bids

What’s not to like about an extremely low bid? Nothing, as long as the bid doesn’t result from a contractor not including routine services and customary warranties on newly installed equipment. Another common reason for an exceptionally low bid is that a contractor is trying to unload old, unreliable equipment. If you receive a bid that seems to good to be true, chances are that it is.

They Lack Professionalism

If you make an appointment for a free estimate and the contractor is late, seems disinterested in your opinion or both, that’s probably how you’ll be treated when you have a problem with your air conditioning unit. Another sign of non-professional contractors is that they don’t have physical locations that you can visit. Because the HVAC industry is known for insincere contractors that suddenly disappear-sometimes even in the middle of a job-hiring a company with a public office is essentially a protection on your investment.

They Offer an Estimate Over the Phone

An air conditioning and heating company that offers an estimate over the telephone without having inspected your home probably has a business plan in mind: because they know you want your new air conditioner or furnace installed as quickly as possible, they’ll offer you a low estimate and then raise the price once they arrive on site, depending on your sense of urgency to still offer them the job. When a company offers an estimate over the phone, its best to say goodbye and move on to the next company.

How to Find a Trustworthy Air Conditioning and Heating Company

Taking some extra care while determining which air conditioning and heating company like heating Phoenix is right for your needs can be a great way to ensure you will get the best service. Everyone wants to seek out the most highly qualified AC repair contractors who have a reputation in your area for being trustworthy and customer friendly. An air conditioning contractor will be performing maintenance on one of the most expensive appliances in your entire home, so it’s a good idea to be absolutely sure that they can be trusted to do a good quality job.

Another factor you should take into consideration when searching for an air-conditioning and heating company is whether or not they have a reputation for overcharging their clientele for unnecessary services, parts, or entirely new air conditioning units. Occasionally an air conditioning contractor with questionable intentions will attempt to over-sell their products if they’re getting paid any kind of product commission. Being sold extra parts can mean more labor costs that are not necessary. It is one thing for an air conditioning and heating company to attempt to convince you to upgrade your air conditioning unit to a newer and more energy efficient model, but buying a model that has more BTUs than your home or business needs can be a very costly mistake. Since air conditioners remove humidity from the air as they cool the temperature indoors, it’s important to have a properly sized unit for your needs with the appropriate BTU level. If a BTU level is too high for the space it is intended to cool, the rooms will cool down too rapidly and the unit will shut off before the air conditioner has been given the appropriate amount of time to remove the humidity in the space. The result is a room that will either be too cold or humid to be comfortable. Many uninformed consumers believe that bigger is better with most products so it’s the same when buying a new air conditioner, but it is just not the case when it comes to BTU power on air-conditioning units.

A good way of figuring out which AC repair companies are the most trustworthy is simply by doing a search online for reviews of local companies. A reliable air conditioning contractor that has been in business for several years will have had the time to build up enough clientele to discuss their worthiness on service review websites. The more positive reviews an air conditioning and heating company gets online, the more likely it is that you will get similar satisfactory service from them. Another way to determine which company to use for your air conditioning needs is to ask friends or family for recommendations. If you call an AC contractor directly, ask a few questions about how long they have been in business, if their employees are paid on commission, if their employees all have clean criminal background checks, and if they are bonded and insured. In addition to these questions, ask for a few references from their past clients. A trustworthy company will be willing to give you a few.